295 Reviews Found
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Confirmed Service Customer
Fantastic service! Great people. Highly recommend.
Lauriston M.
SALEM
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Confirmed Service Customer
Staff + work performed always 5 stars. Their policy of "purposely" not doing the multi-point inspection for customers who use the oil change coupon is under handed and completely unethical resulting in my last visit costing me $1280.00 for brakes that measured 1mm. I have brought my vehicle there since new for oil changes and service and have spoken to them about this but the answers make no sense.
Richard H.
LOWELL
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Confirmed Service Customer
People were very professional and courteous. My only issue was the time it took.
Thomas C.
BILLERICA
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Confirmed Service Customer
Eric was great helped me out getting brakes fixed
Michael D.
LOWELL
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Confirmed Service Customer
Was having trouble with my drivers seat. It would get stuck when I tried to adjust the seat. I came in with it and they got me in as soon as the part came in. Had it fixed right away. Have had great service here. The people that work there are awesome
Denise H.
LOWELL
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Confirmed Sales Customer
I enjoyed working with Jacob very much. He is a wonderful ambassador for the GM brands. It was a world-class buying experience. Well done!
Fred M.
SAUGUS
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Confirmed Service Customer
Had a tire sensor fail. They took me right away and fixed issue. Great service facility
Elena E.
SAUGUS
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Confirmed Service Customer
Every time I bring my Acadia to the dealership the service gets worse and worse. I brought the car to the dealership to have a recall taken care of as I received a call on June 24 saying the part was in only to find out at 4:00 that the part was not in. The service advisor told me that warranty parts are usually held on to for 30-45 days before going back to GMC. I booked the appointment on line for the earliest appointment 7:00 in the morning. This is poor service. So basically I waited all day for an oil change and for them to tell me the bad news that the car needed $4000 worth of service done to it. Needless to say they charged me a diagnostic fee which I am also upset about. Why do they wait until they are about to close or the advisor is a Louth to leave to call me and tell me the bad news. It is not easy planning to drop off the car with an expectation of having everything done when I pick it up. Not having things done and having to reschedule appointments is such an inconvenience. I will never be returning to this dealership.I will travel further to drop off my car to a different dealership.
Mike B.
BEDFORD
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Confirmed Sales Customer
Fabulous dealer! Made the whole process super easy and would 100% buy a new vehicle from them again
Catherine Z.
LAKE LUZERNE
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Confirmed Sales Customer
This is our second purchase, Angel is great at what he does. Artie too. We���ve always had an excellent experience whether we are purchasing a new vehicle or having maintenance done on one of our vehicles.
Valerie D.
TEWKSBURY
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Confirmed Service Customer
Prompt courteous service experience. Thank you
Terry S.
WESTFORD
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Confirmed Service Customer
Very efficient, let you know the status, wash your car, not expected
Kimberly S.
YORK HARBOR
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Confirmed Service Customer
Car looked great and the people are wonder
Carol K.
GLASTONBURY
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Confirmed Service Customer
I needed to move an appointment up and they were able to fit me in.
Michael B.
DRACUT