338 Reviews Found
Confirmed Service Customer
time as promised and service agent greeted me with cheerful tone.
Robert Z.
NORTH ANDOVER
Business Response
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
All of the staff were very helpful and informative during this purchasing process. Thank you!
Cindy M.
WOBURN
Business Response
Cindy, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
The whole experience was smooth and efficient. The entire staff was super friendly and helpful. Our salesperson, Logan, was knowledgeable and explained everything in great detail. He went out of his way to deliver paperwork that we left behind.
Stephen Q.
WOBURN
Business Response
Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Denis, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Business Response
Brian, we are so happy to read such a great review about Greater Lowell Buick GMC INC! We look forward to your next visit! Take care!
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Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Business Response
Paul, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
Courteous and professional service are a constant at Greater Lowell GMC.
Jen M.
BILLERICA
Business Response
Jen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Thanks for taking the time to leave a review.
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Confirmed Service Customer
The staff is extremely helpful and I have found all my work performed on my care excellent. Thank you Linda Richardson
Kenneth R.
WILMINGTON
Business Response
Kenneth, we're happy you found our staff to be so supportive during your experience here at Greater Lowell Buick GMC INC. We hope you have a great day!
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Confirmed Service Customer
Friendly greeting and acknowledging the work I need done. Work completed and even washed my car.
Susan L.
NORTH BILLERICA
Business Response
Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greater Lowell Buick GMC INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My car fan kept running when I turned off the car. Had Roadside Assistance tow the car to Greater Lowell Buick on Sunday night. Monday morning the Tech found that a valve was stuck replaced the assembly and valve and installed a new battery. On Tuesday, fan kept running when car turned off, brought it back to the dealership. They found it was the fan relay and replaced it. We are a one car family so when the car wasn't working, we needed to have a vehicle. The dealership found us a car to use while my car was in the shop. This sounds like a lot of hassle, however, it was not, because we had excellent service. The people that work the desk are wonderful and the mechanics great! It's always a pleasant visit.
Patricia L.
BILLERICA
Business Response
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
thx for the oil change and help with warranty items Eleanor went above and beyond trying to resolve and ONSTAR issue - GM please allow the customer to change or delete the WIFI (SSID) in our vehicles. I called onstar only to be told the only way to change was sell the truck ????
Eric B.
LUNENBURG
Business Response
Eric, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (978) 513-0014 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Greater Lowell Buick GMC INC and we hope to see you again soon!
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Confirmed Service Customer
Great service team, always the best experience there hands down!!
Joseph M.
LOWELL
Business Response
Joseph, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Everything went well.... I just thought it took a little too long for a tire rotation and balance. Other than that service was good and the people were great.
Troy U.
WOBURN
Business Response
Troy, we are pleased to have provided you with such a positive service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great service and friendly staff are the reasons why we use Greater Lowell GMC for the last 15 years for all our purchase and service needs
Kenneth N.
NORTH BILLERICA
Business Response
Kenneth, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service is always friendly when I walk in. The service I had was oil change and tire rotation and they got me in and out in a timely manner.
Cynthia B.
ATKINSON
Business Response
Cynthia, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I have always been taken care of promptly and satisfactorily.
William L.
TYNGSBORO
Business Response
William, your satisfaction is important to us, so we want to sincerely thank you for choosing Greater Lowell Buick GMC INC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Went in for oil change They took me right away In and out Great place Everyone was very nice
Sara M.
BILLERICA
Business Response
Sara, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! We look forward to your next visit! Take care!
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Business Response
Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!