Confirmed Service Customer
My car fan kept running when I turned off the car. Had Roadside Assistance tow the car to Greater Lowell Buick on Sunday night. Monday morning the Tech found that a valve was stuck replaced the assembly and valve and installed a new battery. On Tuesday, fan kept running when car turned off, brought it back to the dealership. They found it was the fan relay and replaced it. We are a one car family so when the car wasn't working, we needed to have a vehicle. The dealership found us a car to use while my car was in the shop. This sounds like a lot of hassle, however, it was not, because we had excellent service. The people that work the desk are wonderful and the mechanics great! It's always a pleasant visit.
Patricia L.
BILLERICA,
MA
Business Response
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! Please let us know if there is anything else we can do for you; we are more than happy to help!
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