343 Reviews Found
Business Response
Carlos, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Tovia, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Don, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Eric the service manager was excellent, but I had to call to check on status. Once the truck service was completed, Eric called promptly.
Dan A.
WESTFORD
Business Response
Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
thank you for flushing the transmission and getting me out in time to get my son from school
Albert M.
CLINTON
Business Response
Albert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Business Response
Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Lisa, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Great customer service representatives, very helpful and courteous.
Frank P.
CHELMSFORD
Business Response
Frank, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
As usual great service and repair. Quick and friendly love this dealership.
Tara M.
WILMINGTON
Business Response
Tara, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Really good, probably the best car buying experience ever
Brian M.
CAMBRIDGE
Business Response
Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I’ve been a very satisfied customer at this establishment for 7 years and have never experienced anything like I did on my last visit. I went in for oil change , tire rotation and air in my tires. Expressed my concern to the gentleman at the desk, the fact that my windows were fogging up and I had tried everything and need to know what I was doing wrong. Told him that this happen to me on a dark road and couldn’t see anything in front of me. I was told by him to put on my defroster and jack up the fans. I did that, it didn’t work He would have the mechanics check on defrosters. Came back everything was fine. I asked the mechanic what I should be doing and he told me to turn on heat and defrosters, shut off a/c. That worked! On my bill it says “rotate tires as needed” I asked for them to be rotated, were they or weren’t they? I asked if they had put air in my tires, was told yes. They did not, they read 34, 34, 34, 33, the same pressure as I came in with. When I went back in, I was told yes they did put air in my tires and the pressure was suppose to be 34, I told him no air was put in my tires and it was suppose to be 35 not 34. He then took it in the garage were I saw the mechanic put air in my tires and the tires came back 35 on all four, which is the recommended pressure on door of vehicle. After all that, he told me that “I had the attitude and I didn’t have to come back for service.
Janice B.
ANDOVER
Business Response
Janice, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (978) 513-0014 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Wait time was too long. I feel like if we schedule an appointment, shouldn't take as long as it does.
Lisa M.
CHELMSFORD
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (978) 513-0014 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
time as promised and service agent greeted me with cheerful tone.
Robert Z.
NORTH ANDOVER
Business Response
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
All of the staff were very helpful and informative during this purchasing process. Thank you!
Cindy M.
WOBURN
Business Response
Cindy, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
The whole experience was smooth and efficient. The entire staff was super friendly and helpful. Our salesperson, Logan, was knowledgeable and explained everything in great detail. He went out of his way to deliver paperwork that we left behind.
Stephen Q.
WOBURN
Business Response
Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Denis, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Business Response
Brian, we are so happy to read such a great review about Greater Lowell Buick GMC INC! We look forward to your next visit! Take care!
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Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Business Response
Paul, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!