338 Reviews Found
Confirmed Service Customer
Gave me a pickup which I needed over the long holiday weekend to replace my pickup as a loaner which worked out great. without the pickup over Christmas would have been a problem....Thanks again..
Paul C.
NORTH READING
Business Response
Paul, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Raymond, thank you so much for your positive comments about Greater Lowell Buick GMC INC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Needed an Inspection sticker before the New Year. Stopped in and was welcomed and told to have a seat in the waiting room and they took care of it. Done, paid and gone in less than half an hour. I was wished Happy New Year by everyone I came in contact with.
Joanne L.
LOWELL
Business Response
Joanne, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
William, thank you so much for your positive comments about Greater Lowell Buick GMC INC! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
I really like the service department, they really do care about you as a customer, very happy that I bought my Canyon from them
David R.
LOWELL
Business Response
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Greater Lowell Buick GMC INC and we hope to see you again soon!
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Confirmed Service Customer
Wait time (2 hrs) for an oil change was slightly excessive but no complaints otherwise.
Robert M.
CONCORD
Business Response
We really appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Confirmed Service Customer
the service department was efficient, did everything we asked in a timely manner, and reported all issues, whether minor or not!
Frank M.
NORTH READING
Business Response
Frank, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
All the employees are helpful and perform good service.
Michelle W.
NORTH CHELMSFORD
Business Response
Michelle, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Having a problem with my remote starter. The battery in the remote goes out after a couple of weeks. They replaced the batteries, reprogrammed the computer for the second time. Will have wait and see if that fixed the problem. Changed the key to the other one to see if that helped.
Albert P.
CHELMSFORD
Business Response
Albert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're happy to help!
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Confirmed Service Customer
Chris is the service department office is very helpful and informative. He is always very knowledgeable with my vehicle.
Melissa S.
DRACUT
Business Response
Melissa, we're happy you found our staff to be so supportive during your experience here at Greater Lowell Buick GMC INC. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I have been to 2 other GMC dealership and have left unsatisfied. Lowell GMC was great! I have found a new dealership.
Joshua M.
LAWRENCE
Business Response
Joshua, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Took a few visits to get them to figure out what was up with my truck. But figured out it needed a new shifter. When waiting for that to come in the check engine light came on for emissions so that got fixed also.
Denise H.
LOWELL
Business Response
Denise, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Donald, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Raymond, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Confirmed Service Customer
They repaired transmission lines and flush out transmission. They were also repairing a tire that was leaking. Most of it well the transmission and flush went well. The tire couldnt be repaired, the tire will need to be replaced in the future.
Robert G.
LOWELL
Business Response
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone was great! Smooth process, as always.
Cailin O.
WILMINGTON
Business Response
Cailin, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I am always greeted politely and everyone knows me by my first name. I had a nail in my tire. They promptly got me an appointment at 7:30 in the morning and took care of it.
Susan L.
NORTH BILLERICA
Business Response
Susan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Edward, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
A++ Service and Sales, best GMC/Buick dealership around!!
Joseph M.
LOWELL
Business Response
Joseph, thank you so much for your positive comments about Greater Lowell Buick GMC INC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I called the service department to inquire if they could replace my battery and if they had one in stock. So, I could schedule a time to get the work done. They asked if I could bring it down in 1 1/2 hours that very day. I did and they performed the work in 1 hour. I paid the bill and was on my way. Very polite staff that are very accommodating.
Timothy L.
LOWELL
Business Response
Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! We are always more than happy to assist you if anything else comes up. Take care!