I dropped off my car to be checked as it wasn't handling right--seemed to be losing power while accelerating, especially on the highways. I was greeted promptly, checked in and set up with a loaner for the day. I was contacted at the end of the day to say that a part was needed and wouldn't arrive until Mon or Tues. I was to keep the loaner until my car was repaired. The next day, Fri, I was contacted to say that my car was ready and I could pick it up at any time. I learned that the shipment of the part was expedited and my car was fixed sooner rather than later. Thanks so much!!!