Our GMC Terrain had a major transmission issue that needed time to fix (parts issue). The staff at Greater Lowell Buick GMC kept us informed and provided a rental for the long period of time until all could be fixed. We understood the delay and were very pleased with the communication and follow up by the service department staff. We would highly recommend friends and family to the dealership... Thank you
I was able to make a same-day appointment for an oil change. Once I got there, I was checked in promptly and waited while the service was done. When completed, it was suggested that I start looking for new tires. The service didn't take long and I didn't have to rearrange my work schedule to get it done.
Super Professional, I recieved a telephone call to remind me of my state Inspection sticker due for Oct 2019. I schedule the appointment, was greatly impressed with the overall service!! Even the car was given to me nicely cleaned! Thank you!!
Was there for an oil change and exterior wash (made sure if was part of the oil change prior to making appointment) and was told about an hour to an hour and 15 and was there for a good two hours and the truck was only partially washed and wasn't dried even a little so I ended up with water marks all over the truck. Not the biggest deal but also not worth driving all the way from Nashua for the service.
Extremely friendly and welcoming staff. Not just the front desk service staff Who are excellent but EVERY office employee you encounter is like that. It’s Genuine friendliness and service - Top level customer service! I just recommended this dealership 2x last week.