322 Reviews Found
Confirmed Service Customer
Prompt courteous service experience. Thank you
Terry S.
WESTFORD
![2019 Chevrolet Colorado 1GCGTDEN0K1349965](https://inv.assets.ansira.net/evox/color_0640_032/12970/12970_cc0640_032_9V5.jpg)
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Confirmed Service Customer
Very efficient, let you know the status, wash your car, not expected
Kimberly S.
YORK HARBOR
![2017 GMC Acadia Limited 1GKKVSKD6HJ172288](https://inv.assets.ansira.net/evox/color_0640_032/11302/11302_cc0640_032_17U.jpg)
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Confirmed Service Customer
Car looked great and the people are wonder
Carol K.
GLASTONBURY
![2022 Buick Envision LRBFZSR43ND083312](https://inv.assets.ansira.net/evox/color_0640_032/50625/50625_cc0640_032_G4Q.jpg)
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Confirmed Service Customer
I needed to move an appointment up and they were able to fit me in.
Michael B.
DRACUT
![2020 GMC Sierra 1500 3GTN9AEF3LG180444](https://inv.assets.ansira.net/evox/color_0640_032/14116/14116_cc0640_032_9V5.jpg)
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![2017 Chevrolet Silverado 1500 3GCUKREC0HG349184](https://inv.assets.ansira.net/evox/color_0640_032/11394/11394_cc0640_032_9V5.jpg)
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![2018 GMC Sierra 1500 3GTU2PEJ1JG166515](https://inv.assets.ansira.net/evox/color_0640_032/12345/12345_cc0640_032_9V5.jpg)
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Confirmed Service Customer
Was informed that we needed brakes soon. Appointment was scheduled easily and the work was done on time at the price quoted. All good.
James M.
TEWKSBURY
![2017 GMC Acadia 1GKKNWLS5HZ283131](https://inv.assets.ansira.net/evox/color_0640_032/11321/11321_cc0640_032_G1E.jpg)
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![2019 GMC Sierra 1500 1GTU9FEL1KZ321198](https://inv.assets.ansira.net/evox/color_0640_032/13136/13136_cc0640_032_9V5.jpg)
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Confirmed Service Customer
I needed rear brakes and tires for my Sierra. I called the service department on a Thursday and scheduled service for Tuesday. I chose to drop off my truck on Monday evening, Additionally, before I dropped my truck off, I called in on Monday afternoon and spoke to the service person; I asked about tires and was prepared to order them. I was left with the only choice from stock, which was over $1300.00. The "THE PRICE MATCH GUARANTEE" seemed that I would get a fair quote; the person I spoke with didn't offer any other effort to find the tires I was looking for, Goodyear LS. I'll go elsewhere for tires. On Tuesday at 4:30 in the afternoon, I had to call in to see if my truck was being worked on. The service person told me he had to call me back; it seemed they hadn't looked at it yet, and when he did call me, he told me what I already knew, which was I needed rear brakes; he also told me it was getting late, so could I leave it with them, so I rescheduled my work and said yes. On Wednesday, I had to call again and ask for an update at approximately 3:45 PM. He told me he was just about to contact me and said the road test was taken, and there was a pulsation. If I wanted the front brakes, it might fix the problem; he didn't sound confident about this, so I declined and said I'd stop any additional service and pick it up. My new rear brakes are great, so I'm not unhappy with the repair. However, the comments are for management to be aware that there is a problem with service management. I've been there before, shopping for trucks and having a few oil changes, but this time really sucked, and I'm not sure I'll be back. Too bad I like local dealerships for new and used cars and love factory parts.... but!
Jim S.
DRACUT
![2014 GMC Sierra 1500 1GTV2VEC1EZ100076](https://inv.assets.ansira.net/evox/color_0640_032/9069/9069_cc0640_032_G56.jpg)
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Confirmed Service Customer
Very nice and welcoming staff. I had an appointment at 9am and my car wasn't serviced until 10am, ending at 11am. The wait time could be improved upon.
Megan S.
PELHAM
![2023 Chevrolet Traverse 1GNEVGKW7PJ266905](https://api.sincrod.com/social/1.0/image/caravatar.png)
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![2019 GMC Acadia 1GKKNULS9KZ208041](https://inv.assets.ansira.net/evox/color_0640_032/12910/12910_cc0640_032_G1W.jpg)
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![2024 Buick Envista KL47LAE22RB066678](https://inv.assets.ansira.net/evox/color_0640_032/53310/53310_cc0640_032_G98.jpg)
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Confirmed Service Customer
As always, the staff performs every task to perfection.
Thomas K.
LOWELL
![2018 GMC Terrain 3GKALTEV4JL304507](https://inv.assets.ansira.net/evox/color_0640_032/12178/12178_cc0640_032_G35.jpg)
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Confirmed Service Customer
They always know my name and greet me. Very pleasant and knowledgeable and thorough.
Susan L.
NORTH BILLERICA
![2017 GMC Terrain 2GKFLUE31H6261379](https://inv.assets.ansira.net/evox/color_0640_032/11369/11369_cc0640_032_G1E.jpg)
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Confirmed Service Customer
Had an appointment for an oil change and it took almost 2 hours. Why bother with appointments?
Laurent P.
CHELMSFORD
![2018 GMC Sierra 1500 3GTU2NEC9JG496232](https://inv.assets.ansira.net/evox/color_0640_032/12270/12270_cc0640_032_9V5.jpg)
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Confirmed Service Customer
It went well as always and they took care of me and my 2014 Chevy Silverado with it's maintenance needs.
Gregory M.
TEWKSBURY
![2014 Chevrolet Silverado 1500 3GCUKREC5EG484351](https://inv.assets.ansira.net/evox/color_0640_032/8882/8882_cc0640_032_G56.jpg)
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Confirmed Service Customer
Always courteous and efficient!! Great service department!!
Lynn M.
CHELMSFORD
![2023 GMC Yukon 1GKS2BKD4PR200162](https://inv.assets.ansira.net/evox/color_0640_032/51407/51407_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Eric in the Service Center was excellent and able to accommodate an almost emergency situation. He was very professional and courteous. Thank you!
Christopher K.
TEWKSBURY
![2019 Chevrolet Silverado 1500 3GCUYHEDXKG258349](https://inv.assets.ansira.net/evox/color_0640_032/13004/13004_cc0640_032_9V5.jpg)
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![2014 GMC Acadia 1GKKVTKD2EJ120853](https://inv.assets.ansira.net/evox/color_0640_032/9352/9352_cc0640_032_17U.jpg)
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Confirmed Service Customer
Just went in for inspection . No appointment had to wait about 30 minutes but received inspection and did not mind waiting.
Albert P.
CHELMSFORD
![2022 Buick Encore GX KL4MMGSL0NB121378](https://inv.assets.ansira.net/evox/color_0640_032/15309/15309_cc0640_032_GAZ.jpg)