415 Reviews Found
Confirmed Service Customer
Great service staff. Always friendly and helpful. I would definitely recommend Greater Lowell GMC
Kenneth N.
NORTH BILLERICA
Business Response
Kenneth, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
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Confirmed Sales Customer
My experience was great! Christopher proposki was great, and not pushy, i was able to focus on buying a new vehicle. I found a life long dealership for my business.
Owen A.
METHUEN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Greater Lowell Buick GMC INC and we hope to see you again soon!
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Confirmed Service Customer
Was not happy that work was done without a call to inform of the scope of work and price. I was not expecting pads and rotors for brainwork totally over $1,800.
Thomas D.
DRACUT
Business Response
Thomas, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (978) 513-0014 at your earliest convenience to discuss how we can turn your experience into a positive one.
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Craig, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My experience is always an A+ . Best dealership. Everyone is always so welcoming.
Shelly F.
BILLERICA
Business Response
Shelly, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Usually spot on service. I was charged for tire rotation as part of oil change and they were not rotated Other than this one time, always have had good experiences
Scott E.
WILMINGTON
Business Response
Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Confirmed Service Customer
The young sales person that helped me had a attitude and wasn't very pleasant to work with. I went there with intent on buying a truck and after working with the sales person I just got up and left
Charles J.
TEWKSBURY
Business Response
Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (978) 513-0014 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Service and sales always top notch!! Thanks for being very reliable and helpful!!
Charles M.
CHELMSFORD
Business Response
Meeka, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Jacob? Awesome! Service Department? Awesome! Highly recommend to anyone looking for a dealership that will treat you right.
Timothy G.
LITTLETON
Business Response
Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Buying a vehicle has never been so easy! Pleasant staff. Insurance/registration/new plate process very efficient and stress free! Angel is very patient, answers all questions, even connects the 'gadgets' in vehicle to mobile phone so we didn't have to a thing but drive off. 2nd x buying a vehicle at Greater Lowell Buick GMC, Love Them!
Jennifer D.
DRACUT
Business Response
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I’ve been a customer for ten years, this is the second Buick I’ve purchased through this dealer. The service department (Eric) is great, very accommodating and explains things clearly. Sales (Chris) walked me through the purchase with no pressure and was so helpful. Two thumbs up all around, and I love my Buick Encore!
Judith R.
BILLERICA
Business Response
Judith, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Claire, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Chris and Eric, were very helpful and informative about the services that needed to be performed!!
Michael P.
WESTFORD
Business Response
Michael, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Replaced running board motor under warranty - thx
Eric B.
LUNENBURG
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Kathleen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Pretty quick and simple visit, oil change and rotate tires. One disappointment was that I tried to use MyGMC rewards and the service person said the system was not working, so I could not.
Michael C.
BOXFORD
Business Response
Michael, thank you for taking the time to leave us feedback about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Best mechanics in the business - honest, reliable, skilled!
Christina P.
READING
Business Response
Christina, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Business Response
Paul, we're happy you found our staff to be so supportive during your experience here at Greater Lowell Buick GMC INC. We sincerely value your business and look forward to your next visit!
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Business Response
Raymond, your satisfaction is important to us, so we want to sincerely thank you for choosing Greater Lowell Buick GMC INC and we hope to see you again soon!