GM Jim D'Antuono and his team are truly the best of the best. They are all so honest, professional, knowledgeable, and all around great to work with. I am on my 3rd GMC Terrain lease with Greater Lowell Buick GMC, and I wouldn't go anywhere else!
Purchased Sierra from GMC Lowell 6 years ago. Vehicle was in for an inspection sticker. Service was pleasant and quick. Time estimate for services was spot on. Service informed me I also had an open recall and took care of it that day. Very easy visit.
I was so pleased that I was able to get an appointment on short notice (I booked the day before). Eric was very helpful! He got me all set up with a loaner and kept me updated on the progress on my car. It needed a lot of work, all of the brakes were on their last legs making terrible noises. But the work was done the same day, and the early and late hours are super convenient for dropping off before and picking up after work.
The team consistently goes out of its way to make it a pleasurable experience. I ended up needing some additional work done so they provided me an amazing loaner truck so I could get my son to his soccer game. They even went above and beyond to help me find a missing coupon to reduce the costs. The stereotype that "dealers will rip you off" is just not true with this location. I showed my invoice to a friend who is much more knowledgeable about cars than I am and he agreed that the pricing was reasonable and fair.