Customer Reviews

I was unhappy about the wait time then to find out that they didnt have parts to fix my vehicle.

Professional and efficient service!

satisfied good service Thank You

Came in for low tire pressure, service advisor Eric handle it quickly and professionally. I am always comfortable coming in to have my car serviced.

pleasant

Our leased Terrain had an issue and was subsequently totaled. Waiting for dealer to see if he can put us back in a terrain asap

Michael Moore, Jim, and Max were awesome help for me; they were wonderful! Michael remembered me from 4 years ago, Jim worked out the numbers for my turn in and my new lease, and Max was there to greet me when I got there on July 31st! I turned in my 2015 Buick Encore lease, and picked up my new 2018 Buick Encore; they had me out the door in less than 2 hours! I am very happy with Greater Lowell Buick GMC!!!!!

Just asked questions and they answered and listened

Top Notch Service!

Great people doing Great work!!

Great experience general manager, service manager as well as salesmen all very responsive to needs

Work was completed in a timely fashion. Everything I asked for was taken care of. Will be back on 8/29 with other LaCrosse.

All good

Parts cost 16 dollars. Labor 270! Not happy!

Professionally provided service in a timely manner.

THE PICKUP OPTION FROM THE DEALERSHIP IS ACES. THEY PICK MY VEHICLE UP AT MY WORK AND BRING IT BACK WHEN DONE - CANT GET ANY BETTER THAN THAT!

My experience was with service. Sandra was great! My oil light was on and I had an appt at noon but then had something come up with work and she squeezed me in. I was on the road in under an hour and got to my appt without having to worry that I would damage my car. Thank you for helping me! You made my day!!

It was a pleasant experience

We've been long-time customers of GL Buick GMC for good reason: They treat you fairly and with respect. Unlike many other dealerships, which tend to find expensive "issues" with your vehicle that don't really exist, they are really only interested in keeping your vehicle in great shape with repairs that are truly needed. And, when they do find legitimate needs for repair, they don't gouge you with exorbitant charges. That's what happened in this instance. Our 7-year-old Buick Enclave, which has been well-tended to by Buick over the years, finally hit a point at 150,000+ miles where a number of parts were starting to wear down: suspension issues like struts, shocks, etc. Of course, this would get expensive but, recognizing us as good, loyal customers, they worked with us as much as possible to keep our cost as reasonable as possible under the circumstances. To top it off, they are always incredibly friendly and likable people. As always, yet another great experience at GL Buick GMC!

I went in for an unscheduled oil change and they were able to do the work with little delay.