Customer Reviews

Appointment was made without much wait time. Fast and friendly service

Very helpful and knowledgeable.

This is based more on the last time & 4 trips back. But this time I was to be called in 2 hours when the part came in......and they forgot so it was closer to 3.5 hours.

The staff got me in and out fast and took care of all my service needs.

Bought new truck and added tonneau cover and it rattles and they said normal not acceptable so why would I have my Arcadia serviced there if they don’t warranty

Service and sales people there are great!!!!

GM Jim D'Antuono and his team are truly the best of the best. They are all so honest, professional, knowledgeable, and all around great to work with. I am on my 3rd GMC Terrain lease with Greater Lowell Buick GMC, and I wouldn't go anywhere else!

Great people to work with and very courteous

Very good, just an oil change, first service for new truck

Excellent service. Take good care of me.

Very professional atmosphere, quick service and you go knowing your in good hands. Left feeling happy knowing my car was taken care of by the right people.

Purchased Sierra from GMC Lowell 6 years ago. Vehicle was in for an inspection sticker. Service was pleasant and quick. Time estimate for services was spot on. Service informed me I also had an open recall and took care of it that day. Very easy visit.

Great service department

I was so pleased that I was able to get an appointment on short notice (I booked the day before). Eric was very helpful! He got me all set up with a loaner and kept me updated on the progress on my car. It needed a lot of work, all of the brakes were on their last legs making terrible noises. But the work was done the same day, and the early and late hours are super convenient for dropping off before and picking up after work.

Friendly from start to finish!

Was a good visit and they were on schedule .

Got right in on time and out just as fast. Was very happy they even gave my truck a wash. (Or shower as my Granddaughter says)

Helpful and professional staf

The team consistently goes out of its way to make it a pleasurable experience. I ended up needing some additional work done so they provided me an amazing loaner truck so I could get my son to his soccer game. They even went above and beyond to help me find a missing coupon to reduce the costs. The stereotype that "dealers will rip you off" is just not true with this location. I showed my invoice to a friend who is much more knowledgeable about cars than I am and he agreed that the pricing was reasonable and fair.

Good job done