Service department had absolutely no interest in fixing my truck. Just wanted to change the oil (so they could charge me for something) and tell me everything was fine. They lied about transmission temperature, they said it was running under 200 F when they “test drove” it. I drove it 7 minutes down the street after I picked it up and it was running 250 F. This service center is a jiffy lube with a GMC logo. Absolutely incompetent.
Nicholas, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (978) 513-0014 at your earliest convenience to discuss how we can turn this experience into a positive one.
It was a very positive experience for me. They sales crew was extremely polite, knowledgeable, friendly and responsive to all my questions and concerns. There was no pressure or gimmicks just good honest conversation with good people.