Confirmed Service Customer
everything was fixed on my car, very satisfied with Greater Lowell GMC they did a great job, it took a long time to get the chip for the heated and air conditioned seats, no fault to the dealership but total blame on Buick. I am very disappointed on how long it took, went through the summer with no air conditioned seats and most of the winter with no heated seats. Hopefully I will not have to deal with this again when purchasing a new truck.
Ronald H.
LYNNFIELD,
MA
Business Response
Ronald, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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