359 Reviews Found
Confirmed Service Customer
Always great customer service and quick work on the vehicle. The best advisers of any dealership service dept that I have ever dealt with.
Joseph H.
HAVERHILL
Business Response
Joseph, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always a great experience at Lowell GMC.
Kenneth N.
NORTH BILLERICA
Business Response
Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was handled nicely and in a timely manner. Been going to this dealer for over 20 years now and they are by far the best GM mechanics in the area.
Gregory M.
TEWKSBURY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Service writers always pleasant and engaging in conversation. Service manager Dave I can't say enough about, would not go anywhere else for Service. THE BEST !!!!
Charles M.
CHELMSFORD
Business Response
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
My experience is always friendly Mike and his team are
Roland B.
DRACUT
Business Response
Roland, thank you for your kind review; we are happy to pass along your comments to the team here at Greater Lowell Buick GMC INC! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Bernhard, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Elena, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Adelino, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Once again, my GMC Sierra was treated well at Lowell Buick/GMC. The service writers, Eric and Chris, took care of the items I wanted addressed, and even saved me a little money. A transmission service which would normally be due at this time, had already been done at a previous appointment and did not need to be repeated at this time. Mike and Eleanore are always actively involved and available, Mike even took it upon himself to retrieve my truck for me when I came to pick it up. Great service! Great dealership!
Richard B.
FREMONT
Business Response
Richard, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Every one was awesome, it was a pleasure being there. Thank you for everything!
Daniel M.
DRACUT
Business Response
Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
This is my fourth lease from Greater Lowell GMC Buick they make the process so easy. All the employees are so friendly and knowledgeable which makes my experience there always pleasant and stress free. I recommend them to all my family and friends.
Brian M.
DRACUT
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Greater Lowell Buick GMC INC and we hope to see you again soon!
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Confirmed Service Customer
Great customer service! Everyone is polite and helpful whenever I call. I called for an update and the service was busy. I left a message and received a call back within 5 minutes!
Donna L.
TEWKSBURY
Business Response
Donna, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Everyone is super nice and hard working . However my parts were never ordered and I stayed for at least an hour and half to find this out but they did do an oil change . I would have preferred to come back and do it all in on shot instead of losing another Saturday.now I have to go back on another Saturday for another couple hours. Not too happy with that . But these guys do work their butts off
Michele K.
TEWKSBURY
Business Response
Michele, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (978) 513-0014 so we can make your experience a positive one.
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Business Response
William, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
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Confirmed Service Customer
Making online appointment for service was easy & quick. Service personnel professional and accommodating.
Richard Q.
TYNGSBORO
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The best service and the staff always goes above and beyond!
Shelly F.
BILLERICA
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Pluses: The issues with my car were resolved. Chris was very professional and pleasant. Minus: My car was not ready on the day of the service. This happened the last two times I brought my car in. In both cases the car was there the night before and I had an early morning appointment yet when I called in the afternoon, they had not even looked at the car. Prices are very steep. It cost $2K to have a water pump and serpentine belt replaced. Labor alone was $1,400. Not a good experience when your car is not ready on the day of the appointment and the price for repair is extremely high.
Kenneth/mary A.
TEWKSBURY
Business Response
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (978) 513-0014 when you have a chance. Thank you, and we look forward to hearing from you.